STORE POLICY

At For the Culture and the Coins™, we take pride in offering high-quality branded merchandise to our valued customers. To ensure a seamless and enjoyable shopping experience, we have established the following store policy:

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1. Authenticity Guarantee: We guarantee the authenticity of all the branded merchandise we sell. Every item in our store is sourced directly from authorized distributors and manufacturers, ensuring you receive genuine products.

2. Returns and Exchanges: We offer a hassle-free return and exchange policy for items purchased in-store or online. If you're not completely satisfied with your purchase, you can return it within 30 days of purchase, provided the product is unused and in its original packaging. Exchanges for the same item or a different size are also available.

3. Refunds: Refunds will be issued in the original form of payment for eligible returns. Please allow 7-10 business days for the refund to process.

4. Warranty Information: For products that come with a manufacturer's warranty, we will assist you in the warranty claim process. Keep your original purchase receipt as proof of purchase.

5. Product Care: To ensure the longevity of your branded merchandise, please follow the care instructions provided by the manufacturer. Neglecting these instructions may void any associated warranties.

6. Shipping: For online orders, we offer various shipping options with competitive rates. Shipping fees are determined at checkout, and we strive to dispatch orders within 1-2 business days. Please refer to our Shipping Policy for more details.

7. Customer Support: Our dedicated customer support team is available to assist you with any questions or concerns you may have. You can reach us through our contact information listed on our website.

8. Privacy and Data Security: We take your privacy seriously. Rest assured that your personal information is protected and will only be used for order processing and communication with you. For more information, please review our Privacy Policy.

9. Pricing: While we aim to provide accurate pricing information, there may be occasional errors. In the event of a pricing discrepancy, we reserve the right to cancel an order or adjust the price accordingly.

10. In-Store Shopping: When visiting our physical store, we kindly ask that you respect the store's rules and staff instructions to create a safe and enjoyable shopping environment for all.

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For the Culture and the Coins™ is committed to delivering exceptional branded merchandise and an excellent shopping experience. We appreciate your trust and look forward to serving you. Thank you for choosing us for your branded merchandise needs.

Please note that this policy is subject to change, and the most recent version will always be available on our website.